Responsible Gambling at MelBet Bangladesh

Common warning signs

You may be at risk if you are spending more time or money than planned, hiding gambling from others, borrowing money to gamble, feeling anxious or irritable when not gambling, or neglecting responsibilities.

Financial and emotional impact

Gambling-related harm is not only financial. It can also lead to stress, sleep problems, low mood, conflict at home, and reduced performance at work or school. If gambling is causing distress, support is available.

If you are worried about someone else

If a friend or family member in Bangladesh may be struggling, encourage a calm conversation, suggest setting limits or taking a break, and share support options. Avoid judgement—focus on safety and practical steps.

Setting personal limits

To help you stay in control, you can set limits on your gambling activity. Limits are most effective when you set them before you start playing and keep them realistic for your budget.

Time-outs and breaks

If you feel you are spending too much time gambling, a short break can help you reset. A time-out temporarily restricts access so you can take space and return later with a clearer mindset.

During a break, consider reviewing your spending, talking with someone you trust, and planning non-gambling activities.

Self-exclusion

If gambling is no longer under control, self-exclusion is a stronger option. Self-exclusion blocks your access for a chosen period and is intended to support a longer-term change.

Self-exclusion may be appropriate if you:

• Spend more than you can afford.
• Feel unable to stop or take breaks.
• Chase losses or increase stakes to recover money.
• Borrow money or sell belongings to gamble.
• Hide gambling or argue with loved ones about it.
• Experience stress, guilt, or low mood linked to gambling.
• Neglect work, study, or family responsibilities.
• Use gambling to escape problems or difficult feelings.

If you would like to request a time-out or self-exclusion, contact our support team and clearly state what you need and for how long.

For assistance, email [email protected] and our team will guide you through the available options.

Reality checks and safer play habits

Even with limits, it helps to build safer routines. Pause regularly, review your activity, and make sure gambling fits within your daily life rather than taking it over.

Practical habits include:

• Only gamble after essential expenses are covered.

• Decide a stop point for both wins and losses.
• Avoid gambling as a response to stress or conflict.
• Keep track of time spent and take breaks.

Important: no system, strategy, or “sure tip” can guarantee winnings.

If you want a simple self-check, ask yourself:

1. Am I gambling within a set budget I can afford to lose?
2. Am I gambling to escape stress or bad feelings? If yes, take a break and seek support.
3. Am I chasing losses? If yes, stop now—chasing usually increases losses.
4. Have I lied to anyone about my gambling? If yes, consider limits or self-exclusion.
5. Is gambling affecting my responsibilities or relationships? If yes, get help as soon as possible.

You are not alone. Support and practical tools can help you regain control.

Contacting our team

For responsible gambling requests, email [email protected] with your account details and the support option you want (limits, time-out, or self-exclusion).

For your security, we may ask you to confirm information to verify ownership of the account before applying restrictions.

Please note: self-exclusion is designed to protect you and may not be reversed until the selected period ends.

Independent resources (international)

If you prefer independent support, the organisations below provide information and help. Availability may depend on your location in Bangladesh, but many offer online resources.

If you feel in immediate danger or are having thoughts of self-harm, contact local emergency services right away.

For confidential chat support in English, you can use:

Live chat via NCPG Chat

Information and support at Gamtalk

Privacy and confidentiality

We treat responsible gambling requests with care. When you contact us, we will handle your information in line with our privacy practices and use it only to process your request and support your safety.

If you share a device or email account with others, consider using private access and device security settings to protect your confidentiality.

Advice for parents and guardians

• Do not share your account details, passwords, or payment access with anyone under 18.
• Enable device restrictions and keep your phone/computer locked when not in use.
• Use parental control tools to restrict gambling-related content where appropriate.
• Educate young people about the risks of gambling and misleading “easy money” claims.
• Monitor app installs and browser history on shared devices.
• If you suspect underage gambling, act quickly and seek professional advice.

Blocking tools and software

Blocking tools can help reduce access to gambling sites and apps. They are most effective when used together with personal limits and support from people you trust.

Examples of well-known tools include:

Website and app blocking with BetBlocker

Parental controls with Net Nanny

Gambling blocking software with Gamban / GamBlock

Before installing any software, review pricing, device compatibility, and privacy terms to ensure it meets your needs.